Privacy Policy

Effective Date: June 27, 2026

Hyperdrive Growth, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Nexus real-world data platform and biospecimen marketplace ("Service"). By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

Account & Contact Information

We may collect personal information that you voluntarily provide when you register for an account, access the Service, or contact us. This may include:

Name
Email address
Phone number
Job title and company name
Billing and payment information

Usage Information

We may collect information about your use of the Service, including:

IP address
Browser type and device type
Pages visited, search queries, and cohort filter activity
Time and date of visits
Clickstream and session data

Platform Data Interactions

Nexus is a real-world data platform and biospecimen marketplace. As part of your use of the Service, we may collect and log information related to your platform activity, including cohort queries, biospecimen search parameters, data access requests, and marketplace transactions. All patient-level clinical, genomic, and pathology data accessible through the Service is de-identified in accordance with applicable standards. We do not collect, store, or transmit individually identifiable health information through the Service.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your interactions with the Service. This includes first and third-party cookies used to determine the popularity of products and services, analyze online activity, support site optimization, and enable advertising. You may set your browser to refuse cookies or to alert you when cookies are being sent.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, operate, and maintain the Service
To process transactions, manage subscriptions, and fulfill data and biospecimen access requests
To improve, personalize, and expand the Service, including developing new data products and cohort capabilities
To analyze platform usage and generate aggregate, non-identifiable insights
To optimize website performance and user experience, including through behavioral analytics, heatmaps, and session replay
To communicate with you, including sending updates, product announcements, and relevant research or market intelligence
To respond to your comments, questions, and support requests
To support fraud prevention, security monitoring, and advertising
To enforce our terms, conditions, and policies
To detect and protect against fraudulent, unauthorized, or unlawful activity

3. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party vendors that perform services on our behalf, including payment processing, cloud hosting, data infrastructure, analytics, email delivery, and customer support.
With Analytics and Advertising Partners: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and to support online activity analysis, site optimization, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
With Data and Biospecimen Partners: In connection with marketplace transactions or data access requests, we may share necessary account and transactional information with supplier partners to fulfill your requests. We do not share your personal information beyond what is necessary to complete the transaction.
For Business Transfers: We may share or transfer your information in connection with a merger, acquisition, sale of assets, or financing of all or a portion of our business.
With Affiliates: We may share your information with our corporate affiliates, subject to the terms of this Privacy Policy.
For Legal Reasons: We may disclose your information if required by law or in response to valid legal process, court orders, or requests from government authorities.
With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to secure your information, no security system is completely impenetrable, and we cannot guarantee the absolute security of data transmitted over the internet.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

Access: Request copies of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of your personal data, under certain conditions.
Restriction: Request that we limit the processing of your personal data.
Objection: Object to our processing of your personal data.
Portability: Request that we transfer your data to another organization or directly to you.

We will respond to verified requests within 30 days. To exercise any of these rights, please contact us at the information provided below.

6. Children's Privacy

The Service is intended for business and professional use only and is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, platform capabilities, or legal requirements. When we make material changes, we will update the Effective Date at the top of this page. We encourage you to review this Policy periodically. Continued use of the Service after changes are posted constitutes your acceptance of the revised Policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

HyperDrive Growth, LLC
31441 Santa Margarita Pkwy, Ste A-176
Rancho Santa Margarita, CA 92688
Privacy@Hyperdrivebio.com